Hotel Sliško ("ours", "us", "ours") is committed to providing personal defamation of customers / site visitors by collecting only those personal information necessary for the fulfillment of the contract, or solely upon receiving the benefit using the data to improve user experience, news, offers, and more. Visitors are given the opportunity to manage the given entourage, and in this statement, we also show transparently what data is collected, why they are needed and how they are used. All company employees and business partners are responsible for respecting the principles of privacy protection.
Collection and use of information
We protect your privacy. In the process of realizing the requested service and for providing information and information regarding your reservation of accommodation or other services, we will use only the information that you voluntarily allow us to use. We undertake not to sell, deliver or provide this information to a third party in a manner not specified in this statement.
Data necessary for service
In order to make a reservation or send a query on this website, the user leaves his or her contact details and basic personal information (such as name and e-mail address, address, telephone number) necessary for the realization of the service. Also, this information is used to contact the user when answering the inquiry left on our website. The user can send an inquiry, via a contact form, by entering only the names, the contact phone, and the email address, in which case these data serve solely to answer the question posed, which may lead to the realization of the service.
When booking accommodation, user information is transferred to the external application PHOBS we use to organize and provide accommodation services. Payments are made at the reception unless the guest has requested a viral payment, either in advance or with the delay that we are required to approve for the first time, so it is done by bank transfer.
The hosting company Plus Hosting (DHH d.o.o.) can record all visits to sites located on their servers, and to provide certain information, including IP addresses, for providing services and providing protection from malicious intent. These data are available to them, or, in the case of filing (court case, abuse of application), they are forwarded to the competent authorities.
We use Google Analytics to analyze trends, improve service and user experience. maintain web pages, track user movements, and gather basic demographic data. Google Analytics is used with a minimum set of data, with enabled anonymization options, so personal information such as name, email address, physical address, or IP address is not recorded. Collected demographic data without personal data can be accessed by our media partners, professionals, and advertisers, and it is not possible to identify the identity of individuals.
On our site, you can find links to other sites, and by leaving our website we can not be held responsible for respecting privacy on those other websites. We encourage our users to read the privacy statement of each website that collects personal information. This Privacy Statement applies solely to the information collected on these websites.
Contact information, such as an email address, will be requested if the user wishes to sign in to receive the newsletter for marketing purposes. Privileges for sending newsletters (news, offers, actions, etc.) are expressly provided by signing up for the newsletter. The Marketing Entrance is not mandatory for service delivery and can always be withdrawn.
These websites take all steps to protect the user's information. The provision of confidential information via these websites is protected by a security protocol (SSL). While staying on a protected site, the lock icon at the bottom of an Internet browser such as Firefox, Internet Explorer, Chrome, or other Internet browsers is locked, unlike unlocked or open icons when browsing our site. In addition to using SSL encryption to protect customer data on the Internet, we do everything in our power to protect the same data and off-line. Access to all data about our users, not only the above-mentioned confidential information, is limited. Access to confidential information only has employees who are required to do a particular service.
Corrections / Updating and deleting personal data
If the user's personal information is changed or if the user no longer wants to use our services, we can correct, update or remove the user's personal information we own. For these actions, contact the Data Processing Manager.
Availability of data
Buyers/guests are allowed to request insight into the information we keep about you by contacting the data processor.
Data Processing Manager
For all information related to your personal information, you can contact the person in charge of handling them:
Which data we collect:
Personal information: name, last name, address, contact number, postal code, city, country, and credit card details when booking.
Purpose of data collection:
Accommodation reservation - Providing personal data for the purpose of fulfilling the contract is a contractual obligation and, if you do not provide them, it may affect the performance of the contract or even disable it.
Data collected for marketing purposes are not binding for the realization of the sale of products or services and serve for the provision of information about the actions, special offers and the like.
Transfer to third parties
Personal data may be transferred to third parties, provided that there is a legal basis (such as a court order) or a transfer is necessary for the realization of the service.
Your personal information may be uploaded to the following entities:
1.) For the realization of the contract, the data must be shared with the booking system PHOBS. If the user is unwilling to submit such information as necessary for the delivery of the package, ie the proof of the customer, services or goods will not be executed or delivered;
2.) State institutions requesting information to be inspected for some third-party processing or the need to exercise the rights of a company for non-compliance with the service contract;
3.) MailChimp company professionally engaged in sending newsletters;
4.) The basic information (IP addresses) is inspected by the hosting company Plus Hosting-DHH d.o.o. which maintains a server and web hosting web stores.
How long we keep your data:
Personal data is stored and processed for as long as is necessary for the execution of a certain legitimate purpose unless the applicable regulations provide for a longer period of time for a particular purpose and at least for the duration of the contract between the user and us as the service provider.
In the case of giving a marketing attachment, we keep the information for as long as the payee does not withdraw. In the case of rejected bids, where no marketing privilege is available, we keep the bid information for one year, and in case you ask us to delete it, it will be deleted immediately.
Personal data that is no longer required or irrevocably anonymized or destroyed in a safe manner.
Right to Objection
If you believe that we have violated your privacy, you can contact the competent authority in the Republic of Croatia - the Personal Data Protection Agency (AZOP), except for addressing our Data Processing Manager.
The cookie is the information that a website stores to a computer or mobile device of a visitor. The cookie allows the website to remember visitors' actions from its visits. Most browsers allow cookies, but users can at any time delete cookies or set cookies on their browser. The most common reasons for using cookies are the identification of a logged-on user, a user's preference memory, input or preview help that has already been encountered in previous visits, gathering analysis data, and promotional campaigns.
First-party cookies that come from the website you visit may be temporary and permanent. Such cookies allow the website to store the data used when a user visits the site again.
Cookies can be Session Cookies - stored on your computer and deleted immediately after you close your browser and allow the site to collect temporary data.
Third-party cookies are cookies that come from external services that save cookies (such as Facebook, Instagram, Google Analytics, AdWords ...). These cookies serve as an aid in interpreting user behavior and marketing purposes.
Accepting or rejecting cookies:
In the browser settings, you can specify which cookies you want to accept and reject. The location of the editing options depends on the type of search engine, and more information can be found here www.allaboutcookies.org. If you choose not to accept cookies from our website, there is a possibility that you will not be able to use certain functions like logging/signing.